Introduction
Entrust KeySafe 5 is a centralized solution for configuring and controlling your Entrust nShield HSM. This document explains how to gather health status information and troubleshoot KeySafe 5 logs.
Product configurations
Entrust has successfully tested the following configurations:
| Product | Version |
|---|---|
Entrust KeySafe 5 |
v1.7.0 + hotfix-TAC1336 |
Operating System |
Windows Server 2025 |
Requirements
-
Access to the Entrust TrustedCare Portal. This portal is available to customers with an active maintenance contract. To request an account, contact nshield.support@entrust.com.
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Familiarize yourself with the nShield Security World documentation.
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Familiarize yourself with the KeySafe 5 documentation.