Examine the log

Find the keys, softcard, OCS, and world

  1. Generate the log file.

    This operation might take a few minutes to execute.

    For example:

    >ks5diagnostics.exe diag -a -f diag.log
Writing diagnostics to: diag.log

>dir
...
05/29/2026  10:12 PM    <DIR>          .
05/29/2026  09:10 PM    <DIR>          ..
05/29/2026  10:13 PM               118 .ks5api
05/29/2026  10:13 PM           196,236 diag.log
05/29/2026  09:10 PM         9,541,419 ks5diagnostics.exe
               3 File(s)      9,737,773 bytes
               2 Dir(s)  48,508,301,312 bytes free

  2. Search the diag.log file using the following table for reference.

    To find Search for

    keys

    World Secrets

    Softcard

    World Softcard

    OCS

    World Cardsets

    World

    WORLD INFORMATION

    For example - keys:

    search world secrets

    For example - softcard:

    search world softcard

    For example - OCS:

    search world cardset

    For example - world:

    search world

Find the HSM configuration information

  1. Display the HSM configuration.

    For example:

    >ks5diagnostics.exe diag -l
TYPE      ESN             ID                                    PRODUCT             MODE
PLATFORM  A918-4E05-A879  05cfc18a-9a4f-4f67-8d72-081d29f6a5c2  -                   Operational
PLATFORM  1D50-EEDC-4D77  42d99cda-ed75-434a-9dda-79d311a16bc6  nShield 5c 10G      -
HSM       1D50-EEDC-4D77  4447d86f-d619-4cf5-8482-cd0c55ae9c4b  nShield 5c 10G      Operational
PLATFORM  A815-03E0-D947  477ffe31-b23d-40dc-9e79-9bb0a315fd12  nShield Connect XC  Operational
PLATFORM  2F29-03E0-D947  4f29e68b-b0c5-4a08-94af-7a5a58fa8cfc  nShield Connect XC  Operational
PLATFORM  DC84-D006-35FF  73840840-0aca-4986-bd55-f8509114599e  nShield 5c          Operational
PLATFORM  B680-0AA9-E651  aa8a7cc8-502e-4924-92b7-b3fb43079754  nShield 5c          Operational
PLATFORM  7F15-03E0-D947  d6053466-7973-497e-9319-a73a4edbb950  nShield Connect XC  Operational

  2. Generate a log file for a given HSM using the ESN.

    For example:

    >ks5diagnostics.exe diag -e 1D50-EEDC-4D77 -f 1D50-EEDC-4D77.log
Writing diagnostics to: 1D50-EEDC-4D77.log

>dir
...
05/29/2026  10:16 PM    <DIR>          .
05/29/2026  09:10 PM    <DIR>          ..
05/29/2026  10:16 PM               119 .ks5api
05/29/2026  10:17 PM            78,890 1D50-EEDC-4D77.log
05/29/2026  10:13 PM           196,236 diag.log
05/29/2026  09:10 PM         9,541,419 ks5diagnostics.exe
               4 File(s)      9,816,664 bytes
               2 Dir(s)  48,507,961,344 bytes free

  3. Search the <ESN>.log file using the following table for reference.

    To find Search for

    Features, versions

    enquiry

    Clients

    Client list

    Dynamic Slots

    Dynamic Slots

    Network configuration

    Network Configuration

    CodeSafe loading

    Codesafe Loading

    Sys Log Settings

    Log

    For example - enquiry:

    search enquiry