Troubleshooting

Error Message Resolution

Error Message	Resolution
Vault fails to start. There may not be a log file created if the vault fails to start upon executing `# systemctl start vault.service`.	Execute the following instead to get some debugging information. `# vault server -config=/etc/vault/config.hcl`.
Error: failed to decrypt encrypted stored keys: error initializing session for decryption: error logging in to HSM: pkcs11: 0xE0: CKR_TOKEN_NOT_PRESENT	Ensure that the Operator card is inserted in the physical slot of the nShield HSM.

Vault fails to start. There may not be a log file created if the vault fails to start upon executing # systemctl start vault.service.

Execute the following instead to get some debugging information. # vault server -config=/etc/vault/config.hcl.

Error: failed to decrypt encrypted stored keys: error initializing session for decryption: error logging in to HSM: pkcs11: 0xE0: CKR_TOKEN_NOT_PRESENT

Ensure that the Operator card is inserted in the physical slot of the nShield HSM.