Troubleshooting
Troubleshooting HSM Connection Error after Credential Addition
Users may experience an initial test failure and will see the following error message:
Test failed: Method C_Logout returned CKR_SESSION_HANDLE_INVALID.
The recommended steps to resolve this:
-
Save and Exit the Current Page: After observing the error, ensure all changes are saved and then exit the current configuration or settings page.
-
Re-Access and Test: Navigate back to the HSM configuration page, and then select the 'Test Active Credential' option. Often, users will receive a confirmation message:
HSM connection successful.
To further validate the successful generation and addition of the key, execute the nkfminfo -k
command. If correctly executed, this command should show the creation of a new PKCS11 key following the HSM credential addition.