nShield Monitor provides a dashboard view when you first log on to the system.

This view provides a snapshot of what is occurring with your estate and provides invaluable information for the day-to-day management of all your organization’s HSMs.

The contents of the dashboard depends upon logon type:

  • Logged on as Administrator.

    Dashboard - logged on as administrator
  • Logged in as Group Manager.

    Dashboard - logged on as group manager

The following table summarizes the views based on log-on type:

Dashboard Views based on Log-on Type

Dashboard Views Administrator logon required Group Manager logon required

Event List



nShield Performance




nShield Monitor Status



Unacknowledged Alarm Summary



The sections that follow examine each of the Dashboard Views (as identified in the table above).

Event List

  1. Select the Event List expansion arrow.

    Event list

    From this window, you can specify the number of events (default value is 5) displayed and filter according to:

    • Most Recent Unacknowledged (default value)

    • Most Recent Events

    • Alarm level (i.e., EMERGENCY ONLY, ALERT ONLY, etc.)

      Event list options
  2. Select the drop down arrow to expand your choices for number of events displayed.

    Event list count
  3. Select your preference.

  4. Select the drop down arrow to expand your choices for event types.

    Event list types
  5. Select your preference, e.g. CRITICAL only.

    Event list critical only
  6. Select the event by clicking on the event type.

    Event list select event

    The Acknowledge Alarm page opens:

    Event list acknowledge alarm
  7. Enter Acknowledgment Comments, if needed.

  8. Select Acknowledge Alarm.

    Selecting Cancel returns you to the Dashboard.

nShield Performance

You are logged in as a Group Manager.
Log in as group manager
  1. Select the nShield Performance expansion arrow. Two windows open:

    • nShield Performance

    • Top 5 Client Hosts by Command Count

    Performance window

nShield Performance window

The performance window provides a customizable graph.

This section provides a basic overview on how to use the customization options. Refer to Client Host Detail Page for greater detail.

Navigate to a Group’s Detail page

At any time, you can open a specific group’s Detail page. A color key on the right side of the graph contains Group color line assignments, e.g., "nShield" group - circled in red above.

Performance - 24 hours

Clicking on Group 1’s graph contents opens the Group Detail For: Group 1 page.

Performance - 24 hours

Refer to Group Details for a full description of the Group Details page.

Top 5 Client Hosts by Commands Count

This window also contains a live count down until the next refresh. In the example below, the data will refresh in 24 seconds.

Client host
  1. Select an entry in the name list to navigate to additional windows of data.

    The detail page opens.

    Client host detail
  2. Select (i.e., click on) the Performance expansion arrow.

    Client host performance

    The Start Date and End Date selection boxes appear when the custom date option is selected.

  3. Scroll down and click on the Health expansion arrow.

    Cleint host health
  4. Scroll down and click on the Applications with Active Connection to Hardserver expansion arrow.

    Applicatins with active connection
  5. Scroll down and click on the Security World Info expansion arrow.

    Security World information
  6. Scroll down and click on the nShield HSMs expansion arrow.

    HSM information
  7. Scroll down and click on the nShield Card Sets expansion arrow.

    Card set information
  8. Scroll down and click on the nShield Keys expansion arrow.

    Keys information
    At any time, you can select Back to Previous Page.


You are logged in as an Administrator.
  1. Click the Users expansion arrow.

  2. Select the drop down arrow to open the filtering options.

    Users filter options
  3. Select your preferred view. Filters include:

    • System Administrators

    • Group Managers

    • System Auditors

    • Last 5 login

    • Locked Out

The display reflects your selected filter option.

nShield Monitor Status

You are logged in as an Administrator.
  1. Select the nShield Monitor Status expansion arrow.

    Monitor status

    The status data is displayed.

Unacknowledged Alarm Summary

You are logged in as an Administrator.
  1. Scroll down, if needed, and select the nUnacknowledged Alarm Summary expansion arrow.

    Unacknowledged alarm summary
  2. Select the alarm type, e.g., click on CRITICAL. The Current Unacknowledged Alarms detail page opens.

    Unacknowledged alarm details
  3. Select the alarm for acknowledgment.

    Current acknowledged alarms
  4. Enter Acknowledgment Comments, if needed.

  5. Select Acknowledge Alarm.

    From the Current Unacknowledged Alarms window, you can also click on the severity type (e.g., click on CRITICAL), to open the Acknowledge Alarm window.
    Acknowledge alarm