Uninstall the Remote Administration Client (RAC) software

Uninstall the RAC software before installing other nShield software, for example before installing Security World software or a newer version of RAC.

Uninstall RAC on Windows

  1. Sign in to Windows as a user who has rights to install and uninstall software on the machine.

  2. Remove the Remote Administration Client and CyberJack Base Components via Control Panel > Programs and Features (depending on your version of Windows).

The Remote Administration Client program is removed from the Windows Start Menu.

Uninstall RAC on Linux

  1. Sign in as a user with root privileges.

  2. Ensure that the /opt/nfast directory does not contain any files other than those belonging to the nShield Remote Administration Client.

  3. Remove the /opt/nfast directory.

Uninstall RAC on macOS

RAC is not supported on v13.6.1.

  1. Sign in to macOS as a user with Administration rights.

  2. Move the executable of the nShield Remote Administration Client into the Trash/Bin.

The Remote Administration client will be removed from Applications and the Launchpad.